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Keynote Speakers
The complete list of speakers is yet to come!
Dr. Carrie Gates
Jennifer Kilian    
Dr. Carrie Gates
Vice President and Research Staff Member, CA Labs, CA Inc.

Jennifer Kilian
Creative Director,
Frog D

Conference Speakers
Dr. Frederick Weber Bill Thies Sidhar Marri Natalie Buda Smith
Dr. Frederick Weber
Adjunct Senior Research Scientist
Columbia University Earth Institute
Bill Thies
Researcher at Microsoft Research India
Sridhar Marri
Vice President and Head - Communication Design Group, Infosys Technologies
Natalie Buda Smith
User Experience Consultant
Ashish Gupta Dr. Arun Mehta Dr. Murli Nagasundaram Dr. Christian Lappe
Ashish Gupta
Managing Director, Helion
Dr. Arun Mehta
Professor and Chairmanof CE Department, JMIT
Dr. Murli Nagasundaram
Chief Everything Officer, d’zynovation
Dr. Christian Lappe
Ph.D, Director Sales & Marketing
SensoMotoric Instruments GmbH, Germany
Prakash Sayini Abhishek Hazra Jason Huang
Prakash Sayini
Forum Nokia India Lead
Abhishek Hazra
UX Designer
Microsoft India Development Center
Saurabh Karandikar
Creative Head,
Rediffusion – Y&R
Jason Huang
Co-founder & President, UPA China & Founding Principle, TANG User Experience Consulting, China
Jan Blom Raghu Dwarkanath Uday M. Shankar Mrinal Wadhwa
Jan Blom
Research Team Leader, India Laboratory,
Nokia Research
Raghu Dwarkanath
Head of Product Development,
Global Business Division
Uday M. Shankar
Sr. User Experience
Nokia R & D
Mrinal Wadhwa
Founder - Blu
Sanjai.K Deepak A. Menon    
VP & Head, Solution Management ERP, SRM and Sustainability Solutions, SAP Labs, India
Deepak A. Menon
Group Design Manager,
Microsoft India Development Center
Vice President and Research Staff Member, CA Labs, CA Inc.
Topic: Usability Challenges in the Security Domain: Is Security a Special Case?

Dr. Carrie Gates is a Vice President and Research Staff Member with CA Labs, the research arm within CA. She is responsible for performing research that has the potential to impact the strategic direction of CA products and services. This is achieved through identifying opportunities within the business units at CA that can be transformed into research relationships performed in collaboration with university faculty and students.

Dr. Gates has over 30 peer-reviewed publications. Her current research interests include applying visualization techniques to detecting security events given highly aggregated network traffic information, a project that has been funded by the United States Department of Homeland Security. She is also actively pursuing research in the areas of usable security, sense-making and insider threat detection. She has given several invited talks, served on both Masters and PhD thesis committees, and is on several organizing and program committees for academic conferences in the areas of usable security, governance, insider threat, and general security.
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Creative Director, Frog Design
Topic: Let the people innovate: Design solutions that evolve

As Creative Director at frog, Jennifer Kilian is responsible for leading convergent teams with expertise in research, strategy and design to create innovative products, services, environments and digital experiences. She believes that true insights come from understanding the mindset of the user and creating designs they emotionally connect with.

Jennifer has a broad range of experience with design and digital media in both consulting and corporate settings. Prior to joining frog, Jennifer led Creative Teams at Apple, IBM and Intuit. Jennifer has helped to revolutionize the digital offerings of many of the world's largest brands, from GE and HP to Disney, Samsung and Microsoft.

Jennifer conducted her graduate work at New York University's Interactive Telecommunications Program and holds an undergraduate degree in Design from Carnegie Mellon University.

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Adjunct Senior Research Scientist, Columbia University Earth Institute
Topic: Spoken Language Technology for Development: Communication as Empowerment

Dr. Frederick Weber has been working in speech technology research for a decade, starting with speech recognition and biometric research in the corporate sector at Dragon Systems (later Nuance). Now affiliated with Columbia University's Earth Institute, his current research studies how speech and related technologies can be deployed to better integrate underserved populations, such as people with disabilities or those facing illiteracy. Dr. Weber's research has focused on India, whose dynamic and multilingual society presents several challenges and opportunities for speech technology. An area of particular interest for Dr. Weber is open source assistive technology, as a significant opportunity for the developing world. As a visiting researcher with Microsoft's Technology for Emerging Markets group in 2008, he investigated language issues with screen readers at the National Association for the Blind in Bangalore.
Dr. Weber earned his Ph.D. in experimental particle physics working on a collider experiment at CERN in Geneva, Switzerland.

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Researcher, Microsoft Research, India
Topic: Designing Mobile Interfaces for Novice and Low-Literate Users
Bill Thies is a researcher at Microsoft Research India, where is a member of the Technology for Emerging Markets Group. His research aims to invent and apply appropriate information and communication technologies to problems in socio-economic development, with a focus on healthcare and education. In 2007, he co-founded Innovators In Health, a non-profit organization that applies new technologies to improve tuberculosis drug delivery in rural India. Bill earned all of his degrees from the Massachusetts Institute of Technology and has completed his Ph.D. in Computer Science.
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Vice President and Head - Communication Design Group, Infosys Technologies
Topic: Fun. Function. Funda.
The author of the famous Infosys' tagline "Powered by Intellect. Driven by Values", Sridhar has more than 20 years of multi-disciplinary experience in journalism, UX design and management. He currently leads one of India's largest design teams at Infosys. He conceived India’s first corporate TV channel, InfyTV and was instrumental in launching it for the globally distributed workforce at Infosys. Under Sridhar's leadership, Infosys became the first Indian company to win the coveted "World's Ten Best-designed Intranets Award" by Nielsen Norman Group in 2007. Sridhar is an alumnus of National Institute of Design, Ahmedabad, and Indian Institute of Management, Calcutta.
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User Experience Consultant
Topic: Not Just For The Young: Social Media and the Spectrum of Age Demographics
Natalie Buda Smith has been creating usable, accessible and creative experiences for over 20 years, for companies and organizations that include the Washington Post, Discovery Channel, the World Bank, General Dynamics, AARP and the U.S. Department of State. Her career began at IBM in the late 80s, working on human factors for point-of-sales systems. Since 1996, she has worked mostly on user experiences for the Internet in a wide range of industries but always with an emphasis on ease-of-use for customers. She has built and managed teams of user experience professionals at IBM, EDS and NavigationArts prior to starting a consulting business of her own with clients in India and the United States. She has been a presenter for ACM’s SIGGRAPH, the Usability Professionals Association, and Adaptive Path’s User Experience Week; and has taught at Georgetown University and the University of Maryland. Her undergraduate degree is from the University of North Carolina at Chapel Hill and she has a master’s degree from North Carolina State University.
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Managing Director, Helion
Topic: Design process in entrepreneurship
Ashish is a founding Managing Partner of Helion. He serves on the boards of Gridstone Research, Zmanda, Naukri, MuSigma, Anantara, Virtual Synaptics, JiGrahak, Kirusa, and Komli. He has been an entrepreneur and an investor in the US and in India, investing in over 35 companies. His investments include Daksh (IBM), Odesk, Obongo (AOL), Speedera (Akamai), MakeMyTrip, Merittrac, and Kaboodle (Hearst).
Ashish co-founded and helped grow two successful companies; Tavant Technologies which is a 1000+ person IT services company, and Junglee ( that pioneered comparison shopping on the internet. Ashish has worked at Woodside Fund,, Oracle Corporation, and IBM Research.
He has to his credit several patents, international publications, and a book by MIT press. He is a Kauffman Fellow from the prestigious Center for Venture Education, the world’s leading venture capital education program. He also holds a Ph.D. in Computer Science from Stanford University and a Bachelor's degree from IIT Kanpur, where he was awarded the President's Gold medal.
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UX Designer, Microsoft India Development Center
Topic: Do Tag Clouds Dream of Condensation Nuclei?

Abhishek Hazra is an interaction designer and new media artist based in Bangalore. He has eight years of experience working across various design domains including a tenure at the Center for Knowledge Societies where he was also involved with the Doors of Perception design conference. His work explores the intersections between technology and culture through animated shorts and performance pieces. Abhishek is also interested in the social history of scientific practices in colonial India and its rich context of local innovation. His recent work has explored the pedagogic possibilities of interactive media.
Abhishek has exhibited widely in India and abroad. He participated in Experiment Marathon Reykjavík curated by Hans Ulrich Obrist and Olafur Eliasson (2008). His recent shows include On Uncertainty (2009) at Bose Pacia, New York, curated by Rit Premnath. Abhishek graduated from the Srishti School of Art, Design and Technology, Bangalore.

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Professor and chairmanof CE Department, JMIT, Radaur, Haryana
Topic: Web Interface Design for Children with Mental Challenges

Dr. Arun Mehta co-founded together with Vickram Crishna, a .com dedicated to audio-centric solutions to the problems of the under-privileged. At the request of Professor Stephen Hawking, he wrote eLocutor, free and open source software that allows persons as severely disabled as him to write and speak.
He has written extensively for international publications and co-authored a book "Technology and Competitiveness". In 2007, he contributed a chapter on eLocutor, entitled "When a button is all that connects you to the world” to “Beautiful Code” published by O'Reilly in which the world's leading programmers, including Brian Kernighan and Matz, contributed a chapter each.
He is PhD. From Ruhr University, Bochum, Germany, as a fellow of the Friedrich Ebert Foundation and also a B. Tech from IIT Delhi, and a Masters in Computer Sciences from the State University of Stony.
Currently, his passion is software that might make it easier for children with autism, cerebral palsy and dyslexia to communicate, which is being made available free of cost at and documented at This software received the Manthan Award in 2008.

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Chief Everything Officer, d’zynovation
Topic: beyond experience: Designing <for> CONVERSATIONS

Dr. Murli Nagasundaram is a consultant on creativity, innovation and design thinking in business, government, education and society. He has been training and facilitating business teams, conducting research, and teaching innovation and information technology for over two decades. He was trained in the Osborn-Parnes Creativity Problem Solving Methodology (CPSI) at the Creative Problem Solving Institute (CPSI) founded by Alex Osborne and Sid Parnes, the oldest such gathering. In the 1980’s he co-founded Collaborative Technologies Corporation, in Austin, Texas, where he helped develop VisionQuest, a pioneering groupware tool to structure and augment group interaction and creative thinking, as well as the socio-technological theories on which it was founded. Later, he taught at the Boise State University College of Business for over a decade. He has also has taught, conducted workshops, and consulted at other institutions and corporations in the US, Singapore, Dubai, and in India. Murli’s interests extend to organizations, culture, cognition, collaboration, complexity and emergence among others. He received his PhD from the University of Georgia, Athens. His prior education was at IIM Kolkata and REC (later, NIT) Tiruchirapalli.

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Ph.D, Director Sales & Marketing, SensoMotoric Instruments GmbH, Germany
Topic: Eye Tracking for Usability: what gaze can tell!

Dr. Christian Lappe is heading the Sales and Marketing activities for SMI SensoMotoric Instruments GmbH Eye and Gaze Tracking Solutions from the head office in Berlin, Germany, US-based office in Boston and a network of resellers and distributors around the globe. He relies on more than 10 years business experience with global activities in B2B and B2C. Prior to joining SMI, he was responsible for sales and account management for opto-electronic solutions in medical device industry and research institutions in health care and life science. His educational background is a degree in physics followed by a Ph.D in Medical Physics from Univ. Heidelberg, Germany

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Forum Nokia India Lead
Topic: Developing Mobile Solutions: Innovation is the Key
Prakash Sayini is a seasoned telecom professional with 14 years of experience, who extensively worked in all domains of mobile telecommunications starting from R&D, Standardization, Pre-Sales, Business Development and Developer relations. He is currently leading Forum Nokia India activities where he is continuously innovating new
ways to engage and entice developer community to develop mobile applications and providing business opportunities. Prior to Nokia he spent 8 years with Siemens communications which is now part of Nokia Siemens Networks and 3 years with National University of Singapore (NUS) leading the 3G software development and standardization activities. He has solid e2e understanding of telecommunication systems mainly in the areas of IMS/FMC and Service Delivery Frameworks and Platforms. He has special liking working with Educational institutes and universities. He was a Guest lecture @ NUS (Institute for System Sciences) on Next Generation technologies and services. He is credited for introducing IMS and SIP technologies into ISS (NUS) master's program in partnership with Siemens Communications. He holds a Master's Degree from Queensland University of Technology - Australia  in Computers and Communication Engineer and lived in Singapore for 12 years before returning to India last september to take up the Forum Nokia India responsibility.
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Creative Head, Rediffusion – Y&R
Topic: Rules of Engagement – Lessons from Advertising Creativity
For the last fourteen years, Saurabh has worked on several leading brands such as Airtel, Colgate, Citibank, Reliance, Marico, Kingfisher, Tata Motors, Singapore Tourism and Taj Hotels among others. He has won several national and international awards for creative excellence in advertising. He has been teaching for the last ten years at various art schools as well as business institutions. He sits on the advisory board of Sir JJ Institute of Applied Art as well as the Board of Technical Education. He also speaks at many industry forums across India including Confederation of Indian Industries and at organizations such as Colgate, Airtel and Yahoo!
Saurabh believes that the advertising industry is witnessing a revolution brought about by digital media and the changing demographic profile of the average Indian consumer. He hopes for a future where advertising creativity and technological innovation will combine forces to face the challenges of the changing economy.
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Co-founder & President, UPA China & Founding Principle, TANG User Experience Consulting, China
Topic: A Market Snapshot of User Experience Design in China

Jason co-founded UPA China as the 1st non-profit usability organization in China in April, 2004 and was elected as President in upa china's first electon in 2005. In the past 5 years, Jason organized User Friendly 2004, 2005, 2006, 2007 and 2008 and has led the team to make both UPA China and User Friendly the well-known brands in the Asia-Pacific UX community. In 2007, he was nominated as Member of UPA International Director Board. He has been the Regional Coordinator of UPA Asia since 2007.
In 2007, he founded TANG User eXperience Consulting leading a team with over 25 researchers, designers and consultants located in Shanghai, Beijing and Guangzhou, and he has served over 60 clients, 30 of which are World Top 500 Enterprises, such as SAP, China Mobile, Samsung, Paypal, GE, Microsoft, Intel, etc
Jason has been invited to give presentations and trainings at over 80 companies, organizations, conferences and universities including Samsung, Intel, ICBC,BOC, China Telecom, China Mobile, GE Healthcare, NetEase, Microsoft, Tsinghua University, KAIST, Sina, UPA International, Design For BRICs, etc.Jason studied Computer Science in Southeast University, China and then holds the Master degree in HCI from University of Bath, UK.
Jason's dream is to make UPA China the communication platform of choice for user experience practitioners in both the east and west, and TANG Consulting a force for product innovation for China.”

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Research Team Leader, India Laboratory, Nokia Research
Topic: HealthRadar - Mobile disease surveillance for developing regions of the world

Jan Blom is heading a nomadic research team in India. The team is multidisciplinary, consisting of ethnographers, designers and technologists. The whole of India is used as the stage for the research.
The team concentrates on the following research questions: What factors hinder economic prosperity, well-being and self-actualization in emerging markets, ranging from individual to community to society? What are the key technological solutions to these challenges and what is their impact on the community?
Jan joined Nokia in 2003. Prior to his current role, he was User Researcher at Nokia Research Center, Finland. Subsequently, he was involved in setting up a satellite design studio for Nokia Design in Bangalore.
He has a doctorate degree from the University of York, UK, in psychological implications of personalised user interfaces.

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Head of Product Development, Global Small Business, Global Business Division, Intuit
Topic: Solving unsolved customer pain-points – Building products in India for India using customer driven innovation and design for delight.

Raghu Dwarakanath is the head of product development for the global small business and the emerging markets at Intuit’s Global Business Division. He is currently responsible for the development of products for customers in Canada, United Kingdom and the Emerging Markets including India.
Raghu is very passionate about Intuit’s focus on solving customer pain points through innovation and the global, mobile & social paradigm.
Raghu has split his career between the Silicon Valley and India. Having worked at Hewlett Packard Company, Sun Microsystems Inc., a startup and Oracle Corporation in the US and at McAfee, Dell and now Intuit in India. Raghu holds a bachelors and a masters degree in mechanical engineering and a masters degree in computer science.

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Sr. User Experience Designer, Nokia R&D - Co-presenter
Topic: Rapid UI Prototyping: Lessons from the trenches
Uday M. Shankar is a Sr. User Experience Designer with Nokia R&D - Bangalore. He is currently working on Mobile and Web User Expreriences. At Nokia, he is part of the Service Experience team working on and related services. He has an over all UX background of around nine years in the space of UI design/development, Wireframes and Prototyping. Prior to Nokia, he was leading the UX team in Extreme Networks. Having learnt his basics in HCI from IIT-B and HFI, he has extensive experience in RIA related technologies and Mobile Web User Interfaces. He blogs at and he tweets as @udayms.
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Founder - Blu - Co-presenter
Topic: Rapid UI Prototyping: Lessons from the trenches

Mrinal Wadhwa, is the Founder of Blu, a stealth mode start up that is taking a user centered approach and rethinking various business process applications used within enterprises. He is involved with some of the latest Software User Interface development technologies like Adobe Flex/Flash, Microsoft Silverlight/WPF and HTML5 and is regarded as an expert in the Rich Internet Applications community. He has also been recognized as an SAP Mentor and an Adobe Flex Community Champion.
Mrinal spends a lot of his time thinking about the evolution of Software User Interfaces and has more recently been researching and thinking about various techniques of visualizing large data sets. He has a Bachelors Degree in Computer Science and Engineering from Manipal Academy of Higher Education. He likes to blog and studies various aspects of user interface development on his blog at

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Vice President & Head, Solution Management ERP, SRM and Sustainability Solutions, SAP Labs, India
Topic: Usability and Social Media in Enterprise Software Application

Sanjai.K is a Vice President and Heads the Solution Management for ERP, SRM and Sustainability Solutions at SAP Labs India. In his current role he is a part of the Global Management team responsible for defining the Product Strategy & Roadmap for ERP & SRM. He is also responsible for Roll out & Enablement of SAP Field and Partner Community in APJ region. Prior to this he has spent close to 10 years with SAP Consulting as Program Manager responsible for managing delivery of SAP implementations.

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Group Design Manager, Microsoft India Development Center
Topic: Complexity and Contradiction in Software Design
As Group Design Manager at the Microsoft India Development Center, Deepak Menon leads the User Experience team across the 3 different streams – Consumer & Emerging Markets stream, Information Worker stream and Server & Tools stream. In his first stint at Microsoft, Redmond, Deepak drove the conception and implementation of the “Microsoft Center for Information Work”. This project won the IDSA/Businessweek IDEA Gold Award 2003 in the Design Exploration category. Deepak was also a key member of the User Experience team that defined the “Ribbon” user experience paradigm in Microsoft Office 2007. Prior to returning to Microsoft in August 2008, Deepak was at Google from December 2005 and served first as the Site User Experience Head at Google Seattle till June 2007 and subsequently as the Site User Experience Head at Google Bangalore. During his time at Google, Deepak worked on Google Talk and real time communication in Gmail & Google docs, Google Maps, Google Video and products showcased in Google India Labs. Deepak earned his B.Arch. from NIT Trichy and his M.Arch. & M.F.A. from The Ohio State University.
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Latest Update:

Regular Registration Extended till 17th Sept. 2009!!


Paper Review Panel

Dr. Sekhar Muddana
Dr. Sekhar Muddana,
Research Staff Member,
CA Labs
Gerrit Meixner
Gerrit Meixner,
Lecturer & Researche, University of Applied Sciences in Trier, Germany
Dr. Daniel Goerlich
Dr. Daniel Goerlich,
Senior Consultant, German Research Center for Artificial Intelligence (DFKI), Innovative Factory Systems (IFS), Center for Human-Machine-Interaction (ZMMI)
Deepa Bachu
Deepa Bachu,
Offering Leader & Group Manager
INTUIT Technologies

Design Challenge Jury

Prakash Sayini
Prakash Sayini,
Forum Nokia India Lead
Raman Saxena
Raman Saxena,
Sr. Director User Experience, ITC CA &
Co-founder USID Foundation
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